Monday, February 21

TV Industry Taps Social Media

It’s as if people are gathered around the online water cooler — and the television executives are nervously hovering nearby, hoping viewers keep talking and, by extension, watching their shows. Debra Lee, the chief executive of BET, said “we can now tell when something’s a hit almost immediately — by seeing how many of the trending topics on Twitter belong to us.” It is clear that many people feel they have to watch some shows as they premiere in order to keep up with conversations online.

“We know people are multitasking while they’re watching TV,” said Albert Cheng, the executive vice president for digital media for the Disney/ABC Television Group, which oversees ABC. “The question is, how do we tap into that and create a whole different consumer experience?”

“The key discovery is that we’re not just driving digital growth, we’re driving analog growth,” said Lisa Hsia the executive vice president of Bravo’s digital media arm.

A recent study by Deloitte of 2,000 American consumers ages 14 to 75 found that 42 percent sometimes surfed the Web while watching TV, and 26 percent sometimes sent instant messages or texts.

Read more at the New York Times